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Their final one was send them the printer. Enter the same settings as were printed out in the adapter self-test. You need to make a few changes in the printer settings in Windows to get it to work with the serial adapter. The printer selected in the software is not correct or the software doesn’t support the printer in use. Windows try’s to mitigate some of it retardedness by automatically saving “restore” points when you install hardware, you may well be able to achieve my manual instruction better by restoring to a restore point, if the system made one at a convenient point in time, which I think it would have. The data cable is incorrect. The POS application and the printer must have the same baud rate, data bits, parity, stop bit for the printer to print legibly.

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Epson USB printer/driver issue

You were completely spot on. Now for my fee more rant: Specifically you need to configure the serial port you are using to connect with the printer. Confirm interface card by swapping with another interface card or printer.

I had an experience with POS before; get the system to print a simple X. You will find there is a lot of Windows centric IT advise out there of dubious quality, mostly it is just poor quality IT staff that really don’t know what they are on about, they have usually only used Windows.

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It’d be so much better if there’s a brief description somewhere. Most other brand common usb printers also just plug in and work as well, but HP makes the most effort, hence deserves preferential treatment at purchase.

Turn eppson bidirectional support, if experiencing problems printing. spson

But I guess you’ll see them once the cover is opened. On the computer side wondows is typically a D-shaped connector with 9-pins. Go to the control pannel, system, device manager, find the item that Windows thinks is there when you connect your printer and force it to use the driver for your printer.

How to Connect an Epson Serial POS Printer | Beagle Hardware

Check the serial printer cable xpp plugged into a serial COM port on the computer side. You can back up and change the driver here, if necessary. Hmmm I didnt see that in the paper manual Ive got. I suspect that is what you have done. Check the computer side to see that settings are the same. I cant thank you enough. Installing the Driver Files. Selecting the Printer and the Printer Port.

Choose the Epson model of the printer installed from the pull-down x; and choose the type of interface in use serial, parallel, USB, Ethernet, etc.

Epson TM-U375 Printer Drivers

Completing the Driver Installation. Which wouldnt have resolved this problem even if I had done it. You can try selecting the serial port in use COM4 in the above example. There are problems with the computer. Just make sure you you do the back up first, promise?


Their many solutions were mostly fob offs or time extenders for them. So the keys had to be deleted or a system restore to a point where the reg keys never existed. Not sure where those are since there’s no illustrations. Any tips on where to look in the registry would be appreciated seeing as it being such a jungle that it is! The printer will print a list of initial settings including baud rate, data bits, parity, stop bit, flow control handshaking.

Select the Ports Tab. The installer will summarize the drivers selected.

TechSpot is dedicated to computer enthusiasts and power users. The installer walks you through selecting the model and interface you are installing drivers for in Windows. The data cable connects the serial port on the computer to the serial adapter card on the printer.